Start a lost-inventory check by matching each loss event in the Inventory Ledger to every later reimbursement, recovery, transfer, and adjustment for the same unit. Amazon automates many fulfillment-center loss reimbursements, so the absence of a nearby credit is only a candidate finding. The final line also needs the current claim window and Amazon's value basis.
A unit can be marked lost, found, transferred, reimbursed, or reversed across separate report rows. Reading the first loss row alone can overstate the amount. The reconciliation follows the unit through the later events and leaves it off the case list when Amazon has already made the account whole under the recorded policy.
What the record changes
For each surviving row, keep the FNSKU or other identifier, quantity, event date, fulfillment center if shown, reimbursement status, and the date the window closes. The case text should describe that record and cite the report fields. It should not say Amazon owes a final dollar amount, because Amazon applies its sourcing-cost rules and decides the claim.
- Amazon announced automated reimbursement for inventory lost in fulfillment centers, which removes many easy rows from a manual case list.
- Amazon also shortened important manual reimbursement windows in 2024, so a monthly export is more useful than an annual cleanup.
- The audit's what-not-to-claim note removes events that were already reimbursed or reversed, which reduces duplicate and unsupported cases.
How to use this answer
A reimbursement check compares events in the Inventory Ledger, Reimbursements, Returns, and Fee Preview exports. The same unit or fee can appear in more than one report, so the reports have to be reconciled before a claim is counted. Each surviving line receives a claim type, value at Amazon's policy basis, current window state, case wording, and a reference to the policy version used.
- Export fresh reports from Seller Central and keep the marketplace and report date with each file.
- Match inventory, return, reimbursement, and fee events before treating any single row as an open claim.
- File the oldest open lines first, but leave out rows that are too early, already reimbursed, expired, or unsupported.
Where the service stops
You download the reports and file every case yourself. Reality Contact, LLC never logs into Seller Central, keeps credentials, files a case, or contacts Amazon for you. A listed event only appears claimable under the policy version cited on the delivery date. Amazon decides whether it pays. This is not legal advice, tax advice, or accounting advice.
Sources: Amazon reimbursement automation and eligibility-window update; Amazon manual-claim window announcement; Seller discussion of lost inventory.